Frequently Asked Questions
QUESTIONS?
ANSWERED.
Everything you need to know before booking your vehicle with NAX Detailing. Can't find what you're looking for? Get in touch and we'll help you out.
NAX / FAQ
BEFORE
YOU BOOK.
We've answered some of the most common questions about our detailing services, appointments and what to expect.
The time required depends on the service,
vehicle size and condition of the vehicle.
More extensive interior work, paint
correction or heavily soiled vehicles will
naturally require more time. We'll give you
an estimated timeframe when your booking is
confirmed.
Yes. We recommend removing personal items
from the cabin, centre console, door
pockets and boot before your appointment.
This allows us to clean those areas properly
and keeps your belongings safe.
We use appropriate professional cleaning
methods to achieve the best possible result,
but some permanent stains, dye transfer,
wear or material damage may not be completely
removable. We'll always prioritise safely
improving the area rather than damaging the
material trying to chase an unrealistic
result.
A normal wash focuses mainly on getting the
obvious dirt off the vehicle. Detailing goes
much further. Depending on the package, it
can include deeper wheel cleaning, careful
exterior washing, interior cleaning,
extraction, paint enhancement, protection
and attention to areas commonly missed during
a basic wash.
Yes. Paint polishing and correction can help
improve gloss and reduce the appearance of
swirls, haze and some defects. The achievable
result depends on the condition and thickness
of the paint, so the vehicle may need to be
assessed before more extensive correction
work.
Pricing can vary depending on vehicle size,
condition and the amount of work required.
Large SUVs, utes or vehicles requiring
substantial additional cleaning may cost
more than a small vehicle in average
condition.
Weather can affect some exterior detailing
services. If conditions make it unsuitable
to complete the booked work safely or to the
standard we expect, we'll contact you about
the best option for your appointment.
It depends on how the vehicle is used, where
it's stored and how well it's maintained
between details. Regular maintenance is
generally easier and more cost-effective
than waiting until the vehicle becomes
heavily soiled again.
Yes. Where available, add-ons can be combined
with your main detailing package. Check our
Services & Pricing page or contact us if
you're unsure which combination suits your
vehicle.
Head to our Book Now page and send through
your vehicle and service details. We'll use
that information to organise the next steps
for your detail.
NEED SOMETHING ELSE?
STILL HAVE A QUESTION?
Send us a message and we'll help you work out exactly what your vehicle needs.