Frequently Asked Questions

QUESTIONS?
ANSWERED.

Everything you need to know before booking your vehicle with NAX Detailing. Can't find what you're looking for? Get in touch and we'll help you out.

BEFORE
YOU BOOK.

We've answered some of the most common questions about our detailing services, appointments and what to expect.

The time required depends on the service, vehicle size and condition of the vehicle. More extensive interior work, paint correction or heavily soiled vehicles will naturally require more time. We'll give you an estimated timeframe when your booking is confirmed.
Yes. We recommend removing personal items from the cabin, centre console, door pockets and boot before your appointment. This allows us to clean those areas properly and keeps your belongings safe.
We use appropriate professional cleaning methods to achieve the best possible result, but some permanent stains, dye transfer, wear or material damage may not be completely removable. We'll always prioritise safely improving the area rather than damaging the material trying to chase an unrealistic result.
A normal wash focuses mainly on getting the obvious dirt off the vehicle. Detailing goes much further. Depending on the package, it can include deeper wheel cleaning, careful exterior washing, interior cleaning, extraction, paint enhancement, protection and attention to areas commonly missed during a basic wash.
Yes. Paint polishing and correction can help improve gloss and reduce the appearance of swirls, haze and some defects. The achievable result depends on the condition and thickness of the paint, so the vehicle may need to be assessed before more extensive correction work.
Pricing can vary depending on vehicle size, condition and the amount of work required. Large SUVs, utes or vehicles requiring substantial additional cleaning may cost more than a small vehicle in average condition.
Weather can affect some exterior detailing services. If conditions make it unsuitable to complete the booked work safely or to the standard we expect, we'll contact you about the best option for your appointment.
It depends on how the vehicle is used, where it's stored and how well it's maintained between details. Regular maintenance is generally easier and more cost-effective than waiting until the vehicle becomes heavily soiled again.
Yes. Where available, add-ons can be combined with your main detailing package. Check our Services & Pricing page or contact us if you're unsure which combination suits your vehicle.
Head to our Book Now page and send through your vehicle and service details. We'll use that information to organise the next steps for your detail.

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